Do you need help now?

If you or someone else is at risk of death or serious injury, call 999 and ask for the police and/or ambulance immediately.

Getting help

If your life is at risk right now, you feel you may attempt suicide, have seriously harmed yourself or feel that you may seriously harm yourself, you need urgent help. Mental health emergencies are serious and you are not wasting anyone’s time.

  • Call 999 immediately for an ambulance
  • Go straight to A&E if you can
  • Or call your local crisis team 

If you need someone to talk to, there are several organisations you can contact – find details on the guidance sheet here.

Local emergency departments

If you need to go to an emergency department, here are your local hospitals.


Derriford Hospital
Derriford Road
Plymouth PL6 8DH


Royal Devon & Exeter Hospital
Barrack Road
Exeter EX2 5DW


Torbay Hospital
Lowes Bridge
Torquay TQ2 7AA


North Devon District Hospital
Raleigh Park
Barnstaple EX31 4JB

Crisis Resolution Home Treatment Teams

01392 674988

East & Mid Devon
01392 674989

North Devon
01271 443222

South Hams/West Devon
01752 692692

01392 388266

01803 369562

24/7 crisis helplines

Open 24 hours a day, 7 days a week.
The phone number is free to call.

Call: 116 123
Email: Jo@samaritans.org

The Plymouth First Response service, operated by Livewell Southwest, is available 24/7.

Call: 0800 923 9323

The Devon First Response service, operated by Devon Partnership NHS Trust, is available 24/7.

Call: 0808 196 8708

Shout is a confidential 24/7 text support service for anyone who is struggling to cope. The helpline is free to use from most mobile networks.

Text: ‘SHOUT’ to 85258

24/7 emotional support, advice, and guidance.

Call: 0800 470 0317 (available to Devon outside Plymouth only)

YoungMinds operates a 24/7 text service providing support for young people experiencing mental health crisis. Free from major networks.

Text: ‘YM’ to 85258

Other out-of-hours support

Head Space offers an out-of-hours service for people who may be approaching a mental health crisis. Open 7 days a week, 6pm–midnight.

Call 07890 257 614
Email: headspace@colebrooksw.org

SANEline offers specialist emotional support, guidance, and information to anyone affected by mental illness. Open 7 days a week, 4pm–10pm.

Call 0300 304 7000
Email: support@sane.org.uk

The National Suicide Prevention Helpline offers a supportive listening service to anyone having thoughts of suicide. It operates nationally.

Open 7 days a week, 6pm–3:30am.
Call: 0800 689 5652

The Moorings @ Devon

The Moorings @ Devon offer out-of-hours mental health support to anyone aged 18 and over in Devon. There’s no need to be referred and no need for an appointment. Support is available face-to-face and virtually. Visit www.mhm.org.uk/the-moorings-devon for more information.

The Mooring @ Barnstaple

Address: The Voice Meeting Rooms, Belle Meadow Court, Barnstaple EX32 8RJ
Open: Thursdays to Mondays, 6pm–11pm
Call: 07850 927 064  
Email: devonbarnstaple.mhm@nhs.net

The Mooring @ Exeter

Address:St Leonards GP Practice, Athelstan Road, St Leonards, Exeter EX1 1SB 
Open: Mondays to Fridays 10am–midnight
Saturdays and Sundays 12 noon–midnight
Call: 07990 790 920
 Email: devonexeter.mhm@nhs.net@nhs.net

The Mooring @ Torquay

Address: Torbay Business Centre, Lymington Road, Torquay TQ1 4BD
Open: Weekdays 10am–midnight (virtual only until 6pm)
Weekends 12 noon–midnight
Call: 07483 991 848 
 Email: devontorquay.mhm@nhs.netm@nhs.net

For children and young people

Childline is open to children and young people up until their 19th birthday. Calls are free and won’t show up on the phone bill.

Open weekdays 7:30am–midnight, weekends 9am–midnight.

Call: 0800 1111
use webchat

Papyrus operates a support line for people under 35 feeling suicidal.

Open weekdays 9am–10pm, weekends/bank holidays 2pm–10pm.

Call: 0800 068 4141
Text: 07786 209 697
Email: pat@papyrus-uk.org

YoungMinds offers 24/7 support for young people and a helpline for adults who are worried about a young person.

Open weekdays 9:30am–4pm.

Text: ‘YM’ to 85258 (text support)
Call: 0808 802 5544 (parents’ helpline)

For LBGTQIA+ people

Mindline Trans+ is an emotional and mental health support helpline for anyone who identifies as LGBTQ+, plus friends and family.

The helpline is open Mondays and Fridays 8pm–midnight.

Call: 0300 330 5468

Switchboard offers support to the LGBTQ+ community. Get help with whatever you want to talk about. All volunteers identify as LGBTQ+.

The helpline is open daily 10am–10pm.

Call: 0300 330 0630

The LGBT Foundation operates a helpline which aims to offer support and advice on a range of topics.

The helpline is currently operating weekends 10am–6pm.

Call: 0345 3 30 30 30

Other specialist helplines

CALM is an organisation dedicated to supporting men who feel suicidal.

The helpline and webchat are available 5pm–midnight 365 days a year.

Call: 0800 58 58 58 or use webchat

Cruse offers support to those in a crisis following a bereavement.

Their helpline is open:
Mondays and Fridays 9:30am–5pm
Tuesdays, Wednesdays, and Thursdays 9:30am–8pm
Saturdays and Sundays, 10am–2pm.

Call: 0808 808 1677

Bullying UK has a free, confidential helpline for young people and adults affected by bullying.

Open weekdays 9am–9pm, weekends 10am–3pm.

Call: 0808 800 2222
Email: askus@familylives.org.uk

The Silver Line operates the only confidential, free helpline for older people across the UK that’s open 24 hours a day, 7 days a week.

Call: 0800 4 70 80 90

Time to Talk is a Living Options Devon listening and practical help service for disabled and deaf people.

Open Tuesdays–Thursdays 10am–4pm.

Call: 0300 303 3691
Text 07856 426 940
Email: time2talk@livingoptions.org

PaNDAS is a community offering peer-to-peer support for anyone affected by perinatal mental illness, as a mother, partner, or friend/family.

Their helpline is available daily 11am–10pm.

Call: 0808 1961 776

Share this information

Step One