Cypress Hospital

Our hospital is a short-stay open unit for people who are in or recovering from a mental health crisis. Cypress provides a nurse-led support which helps to avoid the need for acute ward admissions and also helps people to transition from an acute ward back to their community.

  • Part of the NHS acute care pathway
  • 12 bedrooms with male and female sleeping areas
  • Staffed  with qualified mental health nurses, nursing associate trainees, support workers, an occupational therapist and occupational therapy assistant
  • 24-hour staffing
  • Weekly medical reviews
  • Individual support packages
  • Family and carers invited to reviews and meetings
  • Working with recovery co-ordinators, community and accommodation support workers, benefits advisors, housing and education
  • Empowering people with the confidence, coping skills, hope and self-awareness to manage their mental health

Who can use this service

People in Devon who have been discharged from acute mental health units but still require a level of hospital care and support, or who are in crisis but do not need acute inpatient care.

How to access

Step-down referrals: We take referrals from acute wards for people who no longer need to stay on an acute ward but do need further support before discharge.

Crisis care: We take referrals from local crisis teams for people who need hospital care to support them in a crisis, and help prevent the need for an acute hospital admission.

Download a referral form

Email referrals and other confidential information:
All other email queries:

Getting here

35 Totnes Road, Paignton TQ4 5LA
01803 551066

  • 10 minute walk from Paignton train station
  • Accessible by car via M5 south, A38 and A380

Click here for directions                                                                                                  

How it’s funded

We are commissioned to provide this service by South Devon and Torbay Clinical Commissioning Group (CCG).


Click here for an overview from the Care Quality Commission.

Positive impact

Click here to read how Cypress is making a positive impact.

Positive feedback from people who use our service

“Friendly and compassionate.”

“A great team.”

“Service and support is excellent.”

“Very supportive, easy to talk to. Evening meal a very pleasant social time – I was glad staff ate with us.  I was involved in choosing shopping/meals I preferred.”

“Comfortable and supportive environment with a range of services, options and sources available had I chosen to use them.”

“Helping us get our confidence back.”

“Staff encouraged my independence and built my confidence.”

“Kind/helpful staff…Good food/safe clean place to recover.”

New hospital

We’re fundraising to refurbish a new hospital building for our Cypress service.

Providing a calming, homely environment alongside clinical support can have a positive impact on recovery  from mental health issues.

Find out more